Frequently Asked Questions

Yardwaste

No.  Yardwaste must be placed in paper yardwaste bags and placed in your waste cart or placed loose in your waste cart.

 

No, there isn’t a limit but depending on the time of year it will either cost you $2 per paper yardwaste bag (a sticker is needed on each bag), or it will be free.  The free period will be a limited time of six weeks in the spring and six weeks in the fall when FCC will run separate yardwaste routes that will pick up paper yardwaste bags and deliver the material to the Oma-Gro facility for composting.  You will note that only paper yardwaste bags are mentioned.  No trash cans of any kind will be allowed other than your official City of Omaha waste cart.  

Adding season-long yardwaste collection was too costly for the city’s budget.  Instead, the City opted to provide separate yardwaste collection during the peak seasons in the spring and the fall when there will be six weeks during each period when unlimited yardwaste will be collected and composted.  At other times yardwaste is collected with garbage for a combined waste stream.

The Cooperative Extension can help you understand your landscaping and maintenance options, but here are four brochures to get you started related to reducing the amount of grass you collect.

Your choice.  Remove the pot and it’s yardwaste.  Pot and all, it’s garbage.

Should I bag my garbage before placing it in my waste cart? While it’s not required, we highly encourage you to bag your garbage just like you used to. Now any type of bag will do — store carryout bags, store bought kitchen bags or black bags. The bags help keep your cart clean, which prevents it from emitting odors and attracting pests. And it helps prevent litter on those extremely windy Nebraska days. Yardwaste doesn’t need to be bagged when it’s in the cart.

No. You must empty the leaves out of the pumpkin bags into your cart.

There’s a plan for yardwaste bags! For six weeks in the spring and six weeks in the fall (the peak times for generating yardwaste), a separate yardwaste only truck will come around on collection day and pick up paper yardwaste bags at no extra charge for the service. They will pick up paper yardwaste bags only; no cans or plastic bags. During the rest of the year, you have to purchase yardwaste stickers for your yardwaste paper bags. The cost is $2 per sticker, and each bag must have its own sticker. For a list of stores where you can purchase these stickers, visit wasteline.org/mycart.

If the bales are still in good shape so that someone else could use them, place them on the curb with a sign that says FREE. If not picked up in a couple days, be a good neighbor and dispose of them this next way.

Properly prepare the material for yardwaste collection. Because the bales are likely too heavy, you will need to break apart the bales of straw for collection. Put the straw in paper yardwaste bags, or loose in a trash can.

During the few weeks following Christmas, there are Christmas tree collection sites.  Haul the tree to these sites the same way you got the tree to your home. For more information about the Christmas tree drop-off sites, click here.  Once these sites close, or if you choose at any time, you may prepare the tree for collection as yardwaste by trimming the branches and either bundling or placing in paper yardwaste bags or loose in trash cans.  Be aware that the trunk may be too large for yardwaste collection.

No.  We consider those things household garbage because they have a lot of wire, twine and other decorations incorporated into them.  

No.  We consider those things household garbage.

While it’s not required, we highly encourage you to bag your garbage just like you used to. Now any type of bag will do — store carryout bags, store bought kitchen bags or black bags. The bags help keep your cart clean, which prevents it from emitting odors and attracting pests. And it helps prevent litter on those extremely windy Nebraska days. Yardwaste doesn’t need to be bagged when it’s in the cart.

You CANNOT use your old garbage cans for waste that doesn’t fit in your waste cart, but you CAN lease an additional 96 gallon waste cart from FCC Environmental. The annual cost is $91. It must be paid in advance and includes delivery. Also, if your home has more than five family members living in it, the City of Omaha will provide you with an additional 96 gallon waste (or recycling) cart at no cost to you.  You must accept and use both the waste and recycling cart to qualify for the large family additional cart. There is a registration form for this service available at wasteline.org/mycart, or call 402-444-5238 for the form to be mailed to you.

There’s a plan for that! For six weeks in the spring and six weeks in the fall (the peak times for generating yardwaste), a separate yardwaste only truck will come around on collection day and pick up paper yardwaste bags at no extra charge for the service. They will pick up paper yardwaste bags only; no cans or plastic bags. During the rest of the year, you have to purchase yardwaste stickers for your yardwaste paper bags. The cost is $2 per sticker, and each bag must have its own sticker. For a list of stores where you can purchase these stickers, https://wasteline.org/yardwaste-sticker-locations/

No. The recycling cart is for recycling only and it is important to not contaminate the contents with other wastes. Repeated misuse of the recycling cart may result in it being removed.

YES! Starting the week of November 30, you can’t use anything but the carts provided. No garbage cans and no green bins. You can’t use look-alike carts, either. By look-alike, we mean carts that retailers sell that look like the City of Omaha’s new collection carts. The big difference? They aren’t marked with the official City of Omaha seal. FCC Environmental WILL NOT collect your waste and recyclables if you don’t place them in the carts you received from the City of Omaha. It’s that simple!

An occasional rinse with a hose is all that should be needed to keep it clean and free from attracting pests.

If you can repurpose your old garbage can, that would be great!

You can also place your old garbage can in the black lid waste cart if you can still close the cart’s lid.

Yes. Some retailers sell carts that look like the City of Omaha’s new collection carts. The big difference? They aren’t marked with the official City of Omaha seal. FCC Environmental WILL NOT collect your waste and recyclables if you don’t place them in the carts you received from the City of Omaha. It’s that simple.

The new wheeled carts help automate the collection process, which will increase collection efficiency and help avoid worker injury. It standardizes the collection so everyone gets an equal and fair amount. Most cities Omaha’s size have already transitioned to an automated collection system. It’s time to join them and enjoy the benefits of a modernized system.

The new waste collection vehicles have a mechanism that lifts the carts and dumps the contents into the truck. Where possible, the collection will be completed without a worker outside the cab of the truck — again, for efficiency and safety.

The week of November 30, 2020 and no sooner! Your collection day won’t change. For example, if your collection day is Thursday, your waste cart will be collected Thursday, December 3 and every Thursday after that. Your recycling cart will be collected every other week according to your current schedule. If you are unsure of your collection day and recycling week, visit doc.wasteline.org.

The time has not changed. Your carts should be put out before 6:00AM on your collection day. You must remove your carts by 10:00AM the day after your collection day.

Carts should be placed directly at the curb or roadway and AT LEAST three feet apart from each other or other objects (like trees, mailboxes, lamp posts and parked cars) so the mechanism on the truck can reach each cart. The cart handle should be toward your house.

If cars park in front or there are objects in the way, the truck driver will determine if they need to get out of the truck and move the cart so that they can empty it.

FCC is collecting until 7:00 PM each day.  Any missed collections should be reported to the City’s Solid Waste Helpline, 402-444-5238.

All City of Omaha carts have a serial number and an electronic RFID tag, so the carts that were delivered to your home have been “assigned” to your address. If your cart is found in another location, it can be returned to the address it was assigned to – yours! If we don’t know where it is, you will also likely be referred to the Police Department’s non-emergency number to report a minor property crime.

If your cart is stolen please follow these steps.

Step 1: File a police report. Online at https://police.cityofomaha.org/incident-form or call the non-emergency number (402) 444-4877.

Step 2: Once you have your police report number then call us at 402-444-5238.

 

Stolen Cart Information

 

You are responsible for protecting (and not abusing) your carts. In the case of damage due to normal wear and tear, your cart will be repaired at no cost to you. Be smart about what you place in your cart. If, for example, you put hot coals in your cart, you will have to pay for its repair or replacement. To report a damaged cart, please call 402-444-5238.

If you have five or more family members in your home, you can be provided with an additional 96 gallon cart at no charge. There is a registration form for this service available at wasteline.org/mycart, or call 402-444-5238 for the form to be mailed to you.  You must accept and use both the waste and recycling carts to qualify for the additional large family cart. For all other situations, FCC Environmental will lease households an additional 96 gallon cart for a fee. The annual cost of an additional waste (remember, garbage + yardwaste = waste) cart is $91, and the annual cost of an additional recycling cart is $45.50. You must pay in advance, and the fee includes delivery. The information for leasing a cart is available at wasteline.org/mycart or by calling 402-444-5238.

Great question! The carts have been “assigned” to your address, so you simply leave them at your old home. Carts will be waiting for you at your new home — good luck with the move!

Nothing can be placed outside of carts other than yardwaste bags and bundles, and lids on the carts must be able to fully close.

The Oma-Gro facility, 15705 Harlan Lewis Road in Bellevue, also accepts yard waste.

2020/2021 Yardwaste stickers are available for purchase and can be used immediately. If you want yardwaste picked up that does not fit in your waste cart you will need a yardwaste sticker for each brown bag. Please read the rules on the sticker for proper placement.

NO, do not paint or damage your new carts. Each cart is equipped with an electronic chip that ties the cart to the residence where it was delivered. If you move homes, the carts stay behind.

Yes, but the city is asking people to try out the 96-gallon carts for three months. At that time, you can request carts that are half the size of the big ones.

The city also offers a program for people who need assistance with their waste collection. Residents who are 70 or older, or have a verified medical need, can request that crews collect their carts from a location of their choice — near their house, for example.

People interested in the program can call 402-444-5238 to register.

Families of five or more can request an extra trash or recycling cart at no cost. To get one, you must fill out a form, get it notarized and send it to the city.

The stickers, which cost $1.98 plus tax, will be sold at Hy-Vee, Family Fare, Supermercado Nuestra Familia, Westlake Ace Hardware, Ideal Hardware and Menards locations.

Here is a link to the locations:

Yardwaste Sticker Locations And Instructions

Yes, the driver will get out and move the cart so that they can pick it up with the truck arms. Do your best to space the carts 18 inches apart on the side of the road or in the area between the road and the sidewalk. It is best to have 18 inches around all sides of the carts so that the arms on the truck can pick up the carts without any problems.

Lease an extra cart from FCC. Waste cart is $91 per year and Recycle is $45.50 per year. Email omaha@fccenvironmental.com.

The next special unlimited yardwaste period will be in the Spring 2021. Check the website for updates.

2020/2021 Yardwaste stickers are available for purchase and can be used immediately. If you want yardwaste picked up that does not fit in your waste cart you will need a yardwaste sticker for each brown bag. Please read the rules on the sticker for proper placement.

More details here: https://wasteline.org/yard-waste-information/

Collections will remain in the same area you placed the carts in the past.

Waste

Yes, you can set out both weeks as long as it fits within your cart.

The contractor is not responsible for litter in the area prior to their arrival.

This is considered theft of City property and should be reported to the non-emergency police number at 402-444-5600. It helps if you have a good description of the person, their vehicle and license plate number.

Six holidays are observed by the collection contractor and affect the collection schedule of all material, recycling, garbage and yardwaste. When holidays occur during the work week collection is delayed by one day for the remainder of that week, with the regularly scheduled Friday collection occurring on Saturday. View our holiday schedule » An e-mail reminders service about the holiday collection schedule is available. To register click here.

No.  We consider those things household garbage because they have a lot of wire, twine and other decorations incorporated into them.  

While it’s not required, we highly encourage you to bag your garbage just like you used to. Now any type of bag will do — store carryout bags, store bought kitchen bags or black bags. The bags help keep your cart clean, which prevents it from emitting odors and attracting pests. And it helps prevent litter on those extremely windy Nebraska days. Yardwaste doesn’t need to be bagged when it’s in the cart.

You CANNOT use your old garbage cans for waste that doesn’t fit in your waste cart, but you CAN lease an additional 96 gallon waste cart from FCC Environmental. The annual cost is $91. It must be paid in advance and includes delivery. Also, if your home has more than five family members living in it, the City of Omaha will provide you with an additional 96 gallon waste (or recycling) cart at no cost to you.  You must accept and use both the waste and recycling cart to qualify for the large family additional cart. There is a registration form for this service available at wasteline.org/mycart, or call 402-444-5238 for the form to be mailed to you.

There’s a plan for that! For six weeks in the spring and six weeks in the fall (the peak times for generating yardwaste), a separate yardwaste only truck will come around on collection day and pick up paper yardwaste bags at no extra charge for the service. They will pick up paper yardwaste bags only; no cans or plastic bags. During the rest of the year, you have to purchase yardwaste stickers for your yardwaste paper bags. The cost is $2 per sticker, and each bag must have its own sticker. For a list of stores where you can purchase these stickers, https://wasteline.org/yardwaste-sticker-locations/

No. The recycling cart is for recycling only and it is important to not contaminate the contents with other wastes. Repeated misuse of the recycling cart may result in it being removed.

YES! Starting the week of November 30, you can’t use anything but the carts provided. No garbage cans and no green bins. You can’t use look-alike carts, either. By look-alike, we mean carts that retailers sell that look like the City of Omaha’s new collection carts. The big difference? They aren’t marked with the official City of Omaha seal. FCC Environmental WILL NOT collect your waste and recyclables if you don’t place them in the carts you received from the City of Omaha. It’s that simple!

An occasional rinse with a hose is all that should be needed to keep it clean and free from attracting pests.

If you can repurpose your old garbage can, that would be great!

You can also place your old garbage can in the black lid waste cart if you can still close the cart’s lid.

Yes. Some retailers sell carts that look like the City of Omaha’s new collection carts. The big difference? They aren’t marked with the official City of Omaha seal. FCC Environmental WILL NOT collect your waste and recyclables if you don’t place them in the carts you received from the City of Omaha. It’s that simple.

The new wheeled carts help automate the collection process, which will increase collection efficiency and help avoid worker injury. It standardizes the collection so everyone gets an equal and fair amount. Most cities Omaha’s size have already transitioned to an automated collection system. It’s time to join them and enjoy the benefits of a modernized system.

The new waste collection vehicles have a mechanism that lifts the carts and dumps the contents into the truck. Where possible, the collection will be completed without a worker outside the cab of the truck — again, for efficiency and safety.

The week of November 30, 2020 and no sooner! Your collection day won’t change. For example, if your collection day is Thursday, your waste cart will be collected Thursday, December 3 and every Thursday after that. Your recycling cart will be collected every other week according to your current schedule. If you are unsure of your collection day and recycling week, visit doc.wasteline.org.

The time has not changed. Your carts should be put out before 6:00AM on your collection day. You must remove your carts by 10:00AM the day after your collection day.

Carts should be placed directly at the curb or roadway and AT LEAST three feet apart from each other or other objects (like trees, mailboxes, lamp posts and parked cars) so the mechanism on the truck can reach each cart. The cart handle should be toward your house.

If cars park in front or there are objects in the way, the truck driver will determine if they need to get out of the truck and move the cart so that they can empty it.

FCC is collecting until 7:00 PM each day.  Any missed collections should be reported to the City’s Solid Waste Helpline, 402-444-5238.

All City of Omaha carts have a serial number and an electronic RFID tag, so the carts that were delivered to your home have been “assigned” to your address. If your cart is found in another location, it can be returned to the address it was assigned to – yours! If we don’t know where it is, you will also likely be referred to the Police Department’s non-emergency number to report a minor property crime.

If your cart is stolen please follow these steps.

Step 1: File a police report. Online at https://police.cityofomaha.org/incident-form or call the non-emergency number (402) 444-4877.

Step 2: Once you have your police report number then call us at 402-444-5238.

 

Stolen Cart Information

 

You are responsible for protecting (and not abusing) your carts. In the case of damage due to normal wear and tear, your cart will be repaired at no cost to you. Be smart about what you place in your cart. If, for example, you put hot coals in your cart, you will have to pay for its repair or replacement. To report a damaged cart, please call 402-444-5238.

If you have five or more family members in your home, you can be provided with an additional 96 gallon cart at no charge. There is a registration form for this service available at wasteline.org/mycart, or call 402-444-5238 for the form to be mailed to you.  You must accept and use both the waste and recycling carts to qualify for the additional large family cart. For all other situations, FCC Environmental will lease households an additional 96 gallon cart for a fee. The annual cost of an additional waste (remember, garbage + yardwaste = waste) cart is $91, and the annual cost of an additional recycling cart is $45.50. You must pay in advance, and the fee includes delivery. The information for leasing a cart is available at wasteline.org/mycart or by calling 402-444-5238.

Great question! The carts have been “assigned” to your address, so you simply leave them at your old home. Carts will be waiting for you at your new home — good luck with the move!

Nothing can be placed outside of carts other than yardwaste bags and bundles, and lids on the carts must be able to fully close.

The Oma-Gro facility, 15705 Harlan Lewis Road in Bellevue, also accepts yard waste.

2020/2021 Yardwaste stickers are available for purchase and can be used immediately. If you want yardwaste picked up that does not fit in your waste cart you will need a yardwaste sticker for each brown bag. Please read the rules on the sticker for proper placement.

NO, do not paint or damage your new carts. Each cart is equipped with an electronic chip that ties the cart to the residence where it was delivered. If you move homes, the carts stay behind.

Yes, but the city is asking people to try out the 96-gallon carts for three months. At that time, you can request carts that are half the size of the big ones.

The city also offers a program for people who need assistance with their waste collection. Residents who are 70 or older, or have a verified medical need, can request that crews collect their carts from a location of their choice — near their house, for example.

People interested in the program can call 402-444-5238 to register.

Families of five or more can request an extra trash or recycling cart at no cost. To get one, you must fill out a form, get it notarized and send it to the city.

The stickers, which cost $1.98 plus tax, will be sold at Hy-Vee, Family Fare, Supermercado Nuestra Familia, Westlake Ace Hardware, Ideal Hardware and Menards locations.

Here is a link to the locations:

Yardwaste Sticker Locations And Instructions

Yes, the driver will get out and move the cart so that they can pick it up with the truck arms. Do your best to space the carts 18 inches apart on the side of the road or in the area between the road and the sidewalk. It is best to have 18 inches around all sides of the carts so that the arms on the truck can pick up the carts without any problems.

Lease an extra cart from FCC. Waste cart is $91 per year and Recycle is $45.50 per year. Email omaha@fccenvironmental.com.

Collections will remain in the same area you placed the carts in the past.

Recycling

Recycling is collected every other week on the same day as waste collection.  To give an accurate answer we’ll need to look up the address. You may do so by clicking here or call 402-444-5238 for assistance in determining your collection day and whether you are in the A group or the B group.  Then follow the calendar posted here.

A complete explanation is available when you click here or you can jump directly to our recycling chart.

To put it simply you may place the following in your green recycling cart:

  • Aluminum cans
  • Steel cans
  • Plastics bottles and packaging 1, 2, 3 and 5 (check the bottom of the bottle for number inside a triangle set of arrows)
  • Milk cartons, juice and soup boxes
  • We don’t accept glass in the cart. Glass can be recycled at the drop-off sites.

Put the following in a paper bag so you don’t cause litter and then place in your green recycling cart:

  • All clean paper including newspapers, magazines, junk mail and cardboard.

More than 15 years ago The city switched to an easier way of recycling called “single stream.” All recyclables go in your green lidded cart mixed together.  No need to sort anything.

Omaha switched to single-stream recycling collection to make recycling even easier but single-stream recycling is collected in a compactor truck that would break glass. This meant that Omaha had to remove glass from the system because it can be dangerous for the recycling workers and contaminate other materials such as paper. You can still recycle glass by taking your glass to one of the Omaha area drop-off sites. The list of drop-off sites is available by clicking here.

Six holidays are observed by the collection contractor and affect the collection schedule of all material, recycling, waste and yardwaste. When holidays occur during the work week collection is delayed by one day for the remainder of that week, with the regularly scheduled Friday collection occurring on Saturday. View our holiday schedule » An e-mail reminders service about the holiday collection schedule is available. To register click here.

Visit our website at www.OmahaRecycles.com. Also watch your mail for our publication WASTELINE that is mailed out several times per year. To look at back issues, click here.

Omaha’s recycling program offers an easy and convenient way for you to do good, all from the comforts of your own home. Recycling is O! So Easy. By placing your recyclables in your green recycling cart, you can help divert materials from the landfill and help preserve natural resources. Each year residents of Omaha recycle around 15,000 tons of materials. That equates to half a million dollars in energy resources saved each year.

Recyclables are picked up every other week in Omaha. FCC, our collection contractor, uses packer trucks, commonly called garbage trucks. Trucks are labeled for the material they are collecting, RECYCLE, or GARBAGE. The recyclables are taken to an indoor, semi-automated, processing facility under contract with the city. This company separates the different materials, compacts and bales the material for shipment to various companies to make new items. By using recycled resources to make new items, companies save billions of dollars each year in energy costs. Here is an example of the process: an aluminum can that is recycled in Omaha, will be shipped to an aluminum plant where it is melted and used to make a new can that is then back on store shelves in as little as 60 days. That is called closed loop recycling and it starts right in your kitchen when you choose to recycle that can!

Like this but it will say recycle

We offer recycling to all the single-family households in Omaha and also the apartment buildings where the property owner has registered to have the City collect the building’s waste and recyclables. For apartment buildings that we don’t provide service to, we do encourage you to use any of the Omaha drop-off locations. A listing of drop-off sites is available by clicking here.

No. The recycling cart is for recycling only and it is important to not contaminate the contents with other wastes. Repeated misuse of the recycling cart may result in it being removed.

YES! Starting the week of November 30, you can’t use anything but the carts provided. No garbage cans and no green bins. You can’t use look-alike carts, either. By look-alike, we mean carts that retailers sell that look like the City of Omaha’s new collection carts. The big difference? They aren’t marked with the official City of Omaha seal. FCC Environmental WILL NOT collect your waste and recyclables if you don’t place them in the carts you received from the City of Omaha. It’s that simple!

An occasional rinse with a hose is all that should be needed to keep it clean and free from attracting pests.

If you can repurpose your old garbage can, that would be great!

You can also place your old garbage can in the black lid waste cart if you can still close the cart’s lid.

Every other week on your normal collection day. Remember – the switch to the every other week schedule started back on June 29, so just keep doing what you’re doing. Your assignment of A or B group recycling, and which week we are on can all be found at wasteline.org.

YES! Starting the week of November 30, only material in carts will be collected. You can’t use look-alike carts, either. By look-alike we mean carts that retailers sell that look like the City of Omaha’s new collection carts. The big difference? They are not marked with the official City of Omaha seal. FCC Environmental WILL NOT collect your recyclables if you don’t place them in the recycling cart you received from the City of Omaha.

Firstly, we want to congratulate you on being so green! Secondly, you can lease an additional 96 gallon recycling cart from FCC Environmental. The annual cost is $45.50 – half the cost of renting an additional waste cart! It must be paid in advance and includes delivery. If your home has more than five family members living in it, the City of Omaha can provide you with an additional 96 gallon recycling cart at no cost to you. There is a registration form for this service available at wasteline.org/mycart, or call 402-444-5238 for the form to be mailed to you. It may go without saying, but are you flattening your boxes? That can take up a lot of space.

Distributed with your carts is a starter kit and instructions for orange Hefty Energy Bags. If you already use Hefty Energy Bags GREAT, keep doing what you’re doing. If orange Energy Bags are new to you, they are an alternative to recycling for plastics that Omaha doesn’t otherwise collect. Additional Hefty Energy Bags may be purchased at local stores. For more information: hefty.com/hefty-energybag.

You should store it inside your garage/shed or outside your home in a convenient location. You CAN’T keep your recycling cart at the curb all week – it can only be there on your collection day. If storage in your garage or behind your home isn’t possible, you may consider putting in a screen fence or adding shrubbery. Take a walk around your block and see how your neighbors are storing their carts – you might get some great ideas!

An occasional rinse with a hose is all that should be needed to keep it clean and free from attracting pests.

As we suggested above, consider using it to recycle glass or to collect recyclables in the house or garage before taking to your cart! It also makes a great storage container for items in your garage, garden tools, etc. If you add drainage to its bottom, turn it into a planter for your tomatoes! If you can’t repurpose it, you can place it in your new recycling cart.

Unwanted trash cans and recycle bins dispose at:

  • 5902 N 16th St, 9am to 5pm, Monday through Saturday.
  • 4001 S 120th St, 9am to 5pm, Monday through Saturday.

Yes. Some retailers sell carts that look like the City of Omaha’s new collection carts. The big difference? They aren’t marked with the official City of Omaha seal. FCC Environmental WILL NOT collect your waste and recyclables if you don’t place them in the carts you received from the City of Omaha. It’s that simple.

The new wheeled carts help automate the collection process, which will increase collection efficiency and help avoid worker injury. It standardizes the collection so everyone gets an equal and fair amount. Most cities Omaha’s size have already transitioned to an automated collection system. It’s time to join them and enjoy the benefits of a modernized system.

The new waste collection vehicles have a mechanism that lifts the carts and dumps the contents into the truck. Where possible, the collection will be completed without a worker outside the cab of the truck — again, for efficiency and safety.

The week of November 30, 2020 and no sooner! Your collection day won’t change. For example, if your collection day is Thursday, your waste cart will be collected Thursday, December 3 and every Thursday after that. Your recycling cart will be collected every other week according to your current schedule. If you are unsure of your collection day and recycling week, visit doc.wasteline.org.

The time has not changed. Your carts should be put out before 6:00AM on your collection day. You must remove your carts by 10:00AM the day after your collection day.

Carts should be placed directly at the curb or roadway and AT LEAST three feet apart from each other or other objects (like trees, mailboxes, lamp posts and parked cars) so the mechanism on the truck can reach each cart. The cart handle should be toward your house.

If cars park in front or there are objects in the way, the truck driver will determine if they need to get out of the truck and move the cart so that they can empty it.

FCC is collecting until 7:00 PM each day.  Any missed collections should be reported to the City’s Solid Waste Helpline, 402-444-5238.

All City of Omaha carts have a serial number and an electronic RFID tag, so the carts that were delivered to your home have been “assigned” to your address. If your cart is found in another location, it can be returned to the address it was assigned to – yours! If we don’t know where it is, you will also likely be referred to the Police Department’s non-emergency number to report a minor property crime.

If your cart is stolen please follow these steps.

Step 1: File a police report. Online at https://police.cityofomaha.org/incident-form or call the non-emergency number (402) 444-4877.

Step 2: Once you have your police report number then call us at 402-444-5238.

 

Stolen Cart Information

 

You are responsible for protecting (and not abusing) your carts. In the case of damage due to normal wear and tear, your cart will be repaired at no cost to you. Be smart about what you place in your cart. If, for example, you put hot coals in your cart, you will have to pay for its repair or replacement. To report a damaged cart, please call 402-444-5238.

If you have five or more family members in your home, you can be provided with an additional 96 gallon cart at no charge. There is a registration form for this service available at wasteline.org/mycart, or call 402-444-5238 for the form to be mailed to you.  You must accept and use both the waste and recycling carts to qualify for the additional large family cart. For all other situations, FCC Environmental will lease households an additional 96 gallon cart for a fee. The annual cost of an additional waste (remember, garbage + yardwaste = waste) cart is $91, and the annual cost of an additional recycling cart is $45.50. You must pay in advance, and the fee includes delivery. The information for leasing a cart is available at wasteline.org/mycart or by calling 402-444-5238.

Great question! The carts have been “assigned” to your address, so you simply leave them at your old home. Carts will be waiting for you at your new home — good luck with the move!

Two of the drop-off sites moved recently. The former site near 75th and Corby Streets is now at 10910 Emmet St. a block north of West Maple Road.

A former site near 26th and Douglas Streets is now located near 17th and Burt Streets on the Creighton University campus.

Nothing can be placed outside of carts other than yardwaste bags and bundles, and lids on the carts must be able to fully close.

The Oma-Gro facility, 15705 Harlan Lewis Road in Bellevue, also accepts yard waste.

2020/2021 Yardwaste stickers are available for purchase and can be used immediately. If you want yardwaste picked up that does not fit in your waste cart you will need a yardwaste sticker for each brown bag. Please read the rules on the sticker for proper placement.

NO, do not paint or damage your new carts. Each cart is equipped with an electronic chip that ties the cart to the residence where it was delivered. If you move homes, the carts stay behind.

Yes, but the city is asking people to try out the 96-gallon carts for three months. At that time, you can request carts that are half the size of the big ones.

The city also offers a program for people who need assistance with their waste collection. Residents who are 70 or older, or have a verified medical need, can request that crews collect their carts from a location of their choice — near their house, for example.

People interested in the program can call 402-444-5238 to register.

Families of five or more can request an extra trash or recycling cart at no cost. To get one, you must fill out a form, get it notarized and send it to the city.

Yes, the driver will get out and move the cart so that they can pick it up with the truck arms. Do your best to space the carts 18 inches apart on the side of the road or in the area between the road and the sidewalk. It is best to have 18 inches around all sides of the carts so that the arms on the truck can pick up the carts without any problems.

Lease an extra cart from FCC. Waste cart is $91 per year and Recycle is $45.50 per year. Email omaha@fccenvironmental.com.

Collections will remain in the same area you placed the carts in the past.

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